CUXpro | Dipl.-Ing. Dr. Moser Christiane

How can I support you with UX?

I would like to support you with workshops and consultancy (i.e., user research), in order to prepare your UX-strategy and successful integration of UX in your company. Important is the selection and application of the right methods for your problem statement in the different phases of product development (i.e., an individual method mix is developed).

  • Analysis User research enables gathering a deep understanding about your users and your company.

  • Concept & Design User-centerd Design helps developing user-friendly products with a great user experience.

  • Evaluation Rapid prototyping, expert and user studies, as well as iterative development ensure the success of your products.

Dr. Christiane Moser
Customer & User Experience Professional

 

You would like to know more about UX?

Please send me an email and we make an appointment for a free consultation. I would love to come to your company and make a training with your employees and support you during the implementation and integration in your company.

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My Method Portfolio

Analysis

research & understand

The goal is to 1) identify the people who will use the product (i.e., the users), 2) what they will use it for (i.e., the tasks), and 3) under what conditions they will use it (i.e., the context).

UX Methods

  • User Workshops
  • Interviews / Questionnaires
  • Contextual Inquiry
  • Probes / Diary Study
  • Ethnography
  • Walk-a-mile Immersion
  • Observations / Shadowing
  • Competitive Analysis
  • Content Audit / Task Analysis
  • Trend Analysis
  • Customer Support Data Analysis
  • Literature Review

Concept

empathize & define

The goal is to define 1) the goal & problem statement, 2) the users (i.e., personas), 3) user flows, and 4) the minimum viable product (MVP), as well as derive requirements.

UX Methods

  • Problem / Goal Definition
  • Jobs to be Done
  • (Proto) Personas
  • User Flows
  • User Stories
  • Empathy Map
  • User Journey Map
  • Body Storming
  • Open Innovation
  • Ideation
  • Concept Map
  • Minimum Viable Product

Design

style & ideate

The goal is to define 1) task flows, 2) wireframes, 3) design language, and 4) mockups.

UX Methods

  • Sketching
  • Information Architecture
  • Card Sorting
  • Storyboarding
  • Task Flows
  • Co-Design
  • Low-fidelity Prototyping
  • Design Documentation / Language

Prototyping

try & change

The goal is 1) to create testable prototypes and 2) to finalize the design language and mockups.

UX Methods

  • Mid-fidelity Prototyping
  • High-fidelity Prototyping
  • Design Patterns / Heuristics
  • Design Documentation / Language

Implementation

make & share

The goal is to define 1) best practices, 2) heuristics, and 3) to document development decisions.

UX Methods

  • Design Patterns / Heuristics
  • Design Documentation / Language

Evaluation

test & finalize

The goal is to enable 1) early user feedback and 2) an iterative product development which saves time and money.

UX Methods

  • Workshops
  • Concept Test
  • Preference Test
  • Paper Prototyping Test
  • Five Second Test
  • Expert Studies
  • (Remote) User Studies
  • A/B Test
  • Click-Stream Analysis
  • Experience Sampling